SUBSCRIPTIONS FOR PARENTS
Membership of Parents in Touch is maintained by payment of a subscription which allows access to all available downloadable worksheets.
All subscriptions are for the use of the subscribing individual and their household using their registered email address and password. Sharing of accounts is not permitted. This user authority is for non-professional users for home use with their own family only. The subscriber undertakes to prevent their email address and password being used by other individuals and will take reasonable steps to ensure the email address and password is kept safe, for example by always logging out when using a shared computer. We operate a 'Reasonable Use' policy and reserve the right to monitor and restrict downloads to ensure fair usage both for our protection and to protect our users. Misuse of our system will result in termination of membership. Only one registration per person/household is permitted. The subscription excludes any separately chargeable items e.g. eBooks.
Subscriptions are for a period of one year or longer as stated at the time of payment and generally are non-refundable (see Refund Policy below.)
We reserve the right to change the price of the subscription, or offers, at any time. All transactions are performed in GB pounds (£). The price includes VAT where applicable. Please note that we do not issue receipts or VAT invoices - confirmation of payment is by email from PayPal.
Normally, access is provided immediately following completion of the on-line payment process. However, it is possible that in some circumstances, for technical or other reasons, a delay may be experienced.
Whereas a personal subscription is designed for parents at home and does not permit use within schools, by private tutors or in other organisations, a subscription for teachers is separately available. The Teacher Subscription offers no advantage to a parent.
We reserve the right to suspend any subscription where unauthorised use occurs e.g. if parent subscribers use or appear to use the resources professionally.
The Teacher Subscription allows you, as an education professional, to use the resources in school and with your own children at home.
The Teacher Subscription allows photocopying of worksheets for use in school but the copyright notices must remain intact at all times. Most worksheets are in .pdf format and they must be retained and used in that format. It does not permit distribution through school websites. The permission to use expires when the teacher subscription is terminated. This permission does not extend to our eBooks, which are marketed separately.
The term 'teacher' covers everyone using the site in a professional teaching capacity (whether paid or unpaid) e.g. TAs, childminders, tutors etc. (Home educators are encouraged to subscribe as a parent as a teacher subscription offers no advantage to them.) Schools subscribing to the site are required to hold a teacher subscription.
RECURRING PAYMENTS - ANNUAL SUBSCRIPTIONS
By agreeing to pay by credit/debit card or by PayPal account for the annual subscription you are agreeing to allow PayPal to take subsequent annual subscription payments automatically without further notification. Generally, we do not cancel on your behalf - cancellation is the subscriber's responsibility.
CANCELLATION OF SUBSCRIPTION - PAYPAL
Use your PayPal account to cancel your recurring annual payment.
If you would like to cancel your Subscription, log in to your PayPal account. Click on ‘Activity' and select a payment to Parents in Touch. With the payment expanded detail there is an option to manage payments. Selecting this offers the option to change the status from Active to Cancel.
Cancelling your Subscription will stop all future scheduled payments. However, your membership of Parents in Touch will continue up to the subscription anniversary date.
Membership of Parents in Touch is a service which provides immediate access to all on-line content so you are not entitled to a refund after the service has started. Hence, before paying, please ensure you are satisfied with the type of content offered by membership. Refunds cannot be made when recurring subscriptions are paid in accordance with the agreement you set up with PayPal.
Notwithstanding, refunds may be considered at the discretion of Parents in Touch where a customer was unable to receive the service for technical or other reasons.
By registering your email address with Parents in Touch you agree to receive regular Newsletters providing updates on new content. You must be over 18 to register your details with us. We never share email addresses with third parties.
You may opt out of this service at any time by clicking on the Unsubscribe or Opt-out link in the Newsletter. Please allow 14 days for your request to be actioned.
COMMUNICATION BY EMAIL
Our prime means of communication is by email. We do not spam. We hate email spam as much as you do. However, in order for us to communicate with you effectively by email please enter the following email addresses in your email address book, "safe senders", white list or equivalent, to ensure our emails to you are not trapped by an over enthusiastic spam filter.
Failure to do this could lead to important information not getting to you. For example, a password reminder requested by you might be consigned to your spam/junk mail box.
The Parents in Touch web site is provided for your general information. The information contained on this site should not be treated as a substitute for medical, legal or other professional advice.
We will use reasonable efforts to ensure the accuracy of the content and proper operation of the Parents in Touch website, but we cannot guarantee that errors will not occur, nor do we accept responsibility for the consequences of such errors. We welcome feedback if you have found an error, and we will try to correct any verified errors.
We reserve the right at any time to change, add or delete any of the content of the site.
LINKS TO OTHER SITES
Whilst we have taken all reasonable precautions to ensure our material is free of "malware"we would advise you to run an anti-virus program on anything you download from the Internet. We cannot accept any responsibility for any damage to your computer system or loss of data caused by using this or other web sites.
Information, including worksheets, that is copyright to Parents in Touch may be downloaded or printed for the personal use of the subscriber only. This permission is extended for use within schools or for private tutoring only by purchase of a Teacher Subscription. All printed output must retain the Copyright acknowledgement. No material may be resold or used for commercial purposes.
Parents in Touch contains public sector information licensed under the Open Government Licence v3.0. Some images are "Used with permission from Microsoft." We also use material licensed under the Creative Commons Licence.
DATA PROTECTION POLICY
Your privacy is important to us. The information we collect from you on registration will never be supplied to anyone outside Parents in Touch without first obtaining your consent, unless we are obliged by law to disclose it.
When you supply any personal information to Parents in Touch we have legal obligations towards you in the way we deal with that data. Any information you provide to Parents in Touch will only be used within Parents in Touch. We will never sell or share our members' email addresses.
Subscription payments are made on-line through a secure payment gateway (PayPal) - which securely verifies card details. Your personal credit/debit card or account information is input to a secure server and is not managed by us. To prevent unauthorised access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure any information we collect on-line.
Your children's privacy is of importance to us. We never knowingly collect or maintain information on our web site from those who are under 18. Our web site is designed for use by parents, carers, teachers or other professionals.
Under General Data Protection Regulations as advised by the Information Commissioners Office - which is the Supervisory Authority in the UK, you have the right to request a copy of the personal information we hold about you, and you have the right for this information to be removed from our systems.
The last revision was on 21st June 2021.
These Terms and Conditions constitute the agreement under which you use this web site. This agreement and the use of this web site is governed by English law and English courts shall have exclusive jurisdiction over any disputes connected to this web site.
Registered Office: Parents in Touch, Hilden Park House, 79 Tonbridge Road, Hildenborough, Tonbridge, Kent TN11 9BH, United Kingdom.